Privacy policy

Last updated: August 21, 2025

Seller / Data Controller: Picasso Poland Sp. z o.o. (trading as Indian House)
Contact email: office@indianhouse.pl
Business address: Aleja Krakowska 37, 05-090 Janki, Poland


Introduction

Indian House operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”).

Indian House is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, the Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing our Services, you acknowledge that you have read and understood this Privacy Policy.


Personal Information We Collect

We may collect and process the following categories of personal information:

  • Contact details: name, billing and shipping address, phone number, email.

  • Financial information: card numbers, payment method details, transaction confirmations.

  • Account information: username, password, preferences, saved settings.

  • Transaction information: items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled.

  • Communications: content of your messages to us (e.g., customer support inquiries).

  • Device information: IP address, browser, device type, network data.

  • Usage information: interactions with our store (pages visited, clicks, time on site).


Sources of Information

  • Directly from you – when you create an account, place an order, or contact us.

  • Automatically – via cookies, analytics tools, and device connections.

  • From service providers – payment processors, delivery partners, IT services.

  • From third-party partners – for marketing, advertising, and promotions.


How We Use Your Information

We use your personal information to:

  1. Provide, tailor, and improve the Services – process orders, deliver products, arrange returns, manage your account, and recommend products.

  2. Marketing and advertising – send promotional emails, show you personalized ads (you may opt out at any time).

  3. Security and fraud prevention – detect, investigate, and prevent fraudulent or illegal activity.

  4. Communications – respond to your questions, support requests, and updates about your orders.

  5. Legal obligations – comply with laws, respond to lawful requests, and enforce policies.


How We Disclose Information

We may share your information with:

  • Shopify (our e-commerce provider).

  • Service providers (payment processors, shipping partners, IT support, analytics providers).

  • Marketing and advertising partners (for personalized promotions).

  • Affiliates and business partners (within our corporate group).

  • Legal authorities when required by law.

  • In business transactions such as mergers, acquisitions, or restructuring.


Relationship with Shopify

Our Services are hosted by Shopify. Shopify may process your data independently for its own purposes. To learn more, please see:
👉 Shopify Consumer Privacy Policy
👉 Shopify Privacy Portal


Third-Party Links

Our Services may include links to external websites or social platforms. We are not responsible for the privacy practices of these third parties. Please review their policies when visiting their sites.


Children’s Data

Our Services are not directed to children, and we do not knowingly collect data from anyone under the age of majority. If you believe a child has provided us with personal information, please contact us to request deletion.


Security & Retention

We apply reasonable security measures, but no system is 100% secure. Data is retained only as long as necessary to provide Services, comply with legal obligations, and resolve disputes.


Your Rights

Depending on your location, you may have the right to:

  • Access / Know the personal data we hold.

  • Delete your personal data.

  • Correct inaccurate information.

  • Portability – request a copy of your data.

  • Object to processing or restrict processing.

  • Withdraw consent (for activities based on your consent).

  • Opt-out of marketing emails via the unsubscribe link.

For EU/EEA/UK residents, you may also contact your local Data Protection Authority if you have concerns.


International Transfers

Your personal information may be processed outside your country (including transfers outside the EU/EEA). Where required, we rely on EU Standard Contractual Clauses or equivalent safeguards.


Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a new “last updated” date.


Contact Us

If you have questions or would like to exercise your rights, please contact us:

📧 office@indianhouse.pl
📍 Picasso Poland Sp. z o.o.
Aleja Krakowska 37, 05-090 Janki, Poland